Shipping & International Delivery

About Savanna Goodness
Pureness. Honest. Goodness


How do we deliver your orders?

For online orders, we currently ship quickly using courier services like Poslaju, GDex, Singapore Post and a few others. Expect to receive delivery within 2-4 business days within Peninsular Malaysia, 3-7 business days for East Malaysia. Singapore and international destinations are included.

Do we ship internationally?

Yes, we do. We currently ship to Malaysia, Singapore, Brunei, Thailand, Indonesia, Hong Kong, China, Australia and New Zealand (across Asia). Just key in your full address and the shipping cost will be shown when you check out. If the country of destination is not available, kindly email us for shipping charges so that we can rectify it.

How much do I get charged?

We offer FREE shipping for orders over 2 items by SKU (bundle is considered 1 item) nationwide within Malaysia. The shipping fee is RM8 flat rate West Malaysia and RM11 East Malaysia, irregardless of weight. International shipping charges will be shown upon filling of full address. This is subject to change from time to time.

How do I track my order?

Upon successful order completion and payment, you will be notified via email with the order number. Once the product has been posted, we will notify you with the tracking number. You can therefore track at the respective courier service provider which will be shared via email.

You can also track your shipping status on your account page or order tracking page.

How soon can I expect to receive my order?

2-4 business days within Peninsula Malaysia
3-7 business days within East Malaysia
6-10 business days within Singapore
7-14 business days within Asia/World

Send us an email for other countries delivery lead time.

How do I ship to a different address?

At delivery address field, key in your desired shipping address. This field is different from billing address. If both are the same, simply untick “Ship to a different address” checkbox.

Can I arrange for self-collection?

No, we don’t. We have retailers listed on our Find Us page and we use courier services to deliver online orders.

Any taxes for international orders?

We have shipped to many international destinations and no taxes were charged as it is door-to-door shipping. Unless for bulk shipment like more than 30 units, you may have to check with your local authorities.

I would like to send this as a gift, can you hide information like price on delivery documents?

Yes, we could make arrangement for the bill/DO to not show the price. Do let us know in the NOTES section on the order checkout page.  You can also notify us via email or message us over our social media pages.

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